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Google Play Billing

Subscribing via Google Play

  1. Open the PalmText app on your Android device.
  2. Tap Upgrade on the phone list, or go to Settings → Upgrade Plan.
    Tap Upgrade on the phone list, or go to Settings → Upgrade Plan.
    Tap Upgrade on the phone list, or go to Settings → Upgrade Plan.
  3. Choose Monthly or Annual at the top, then select a plan. Annual billing is offered on the plans where Google Play sells it.
  4. Tap Subscribe with Google Play to start the purchase.
    Tap Subscribe with Google Play to start the purchase.
  5. Complete the purchase through Google Play.
  6. Your subscription and messages will be activated immediately after verification.

Purchasing Top-up Messages

  1. Tap Top-up on the phone list, or go to Settings → Upgrade Plan and scroll to the Top-up Messages section.
    Tap Top-up on the phone list, or go to Settings → Upgrade Plan and scroll to the Top-up Messages section.
  2. Tap Buy on the pack you want to purchase.
  3. Complete the purchase through Google Play.
  4. Messages are added to your default group balance immediately.

Upgrading or Downgrading Plans

To upgrade, pick a higher plan on the Choose Your Plan screen. It replaces your current subscription straight away, so you are never billed for two plans. On the same billing cycle you pay only the difference for the rest of your current period, and your renewal date stays the same. Moving to a higher plan on the other cycle charges the new price now and adds the unused time on your current plan to the new one.

Right after an upgrade your balance becomes the new plan's monthly messages for the days left until your next reset, or stays as it is if you already have more. From the next reset you get the new plan's full allowance.

A lower plan, or a switch between monthly and annual on the same plan, takes effect at your next renewal: nothing is charged and nothing changes until then. At renewal, phones and groups beyond the new plan's limits are deactivated. To keep your current plan instead, pick it again before the renewal date.

Switching from Web to Google Play Billing

If you still have a subscription bought earlier on the website, buying a plan in the app switches your billing to Google Play. A warning appears before the purchase. The website subscription is not cancelled automatically — cancel it to avoid being charged twice.

Subscription Lifecycle

Google Play manages renewals, cancellations, and expirations automatically. If you cancel, you keep your plan and your messages until the end of the period you paid for, and an annual plan keeps resetting your messages every month until then. You can restore it in Google Play before that date. If a payment fails, Google Play retries it; while the subscription is on hold, plan changes are paused until you fix your payment method. When it expires, your account reverts to the Free plan.

Note: For now, all plans and top-ups are bought in the Android app through Google Play. The web portal shows your plan, balance and transactions.