Back to Category

Managing Your Phones

  1. 1

    From the Dashboard, click on Phones in the sidebar.

  2. 2

    Your phones are listed by group. Each card shows whether the phone is online or offline.

    Your phones are listed by group. Each card shows whether the phone is online or offline.
  3. 3

    To rename a phone, point at its name, click the pencil icon, type a new label and press Enter. Click anywhere else on the card to open that phone's conversations.

  4. 4

    Phones in the same group share one message balance. To create a group, enter a name under New group name and click Create Group.

  5. 5

    To move a phone to another group, use Move to group on its card.

  6. 6

    To rename or delete a group, use Rename or Delete next to the group's name.

  7. 7

    To stop using a phone, click De-register. It will no longer send or receive messages for your account.

  8. 8

    To move a phone that is registered to another account into this one, use Add an existing device. Someone holding the phone has to approve it with the code it shows.

Note: De-registering a phone does not delete its past messages. You can register the same number again from the app. How many groups you can create depends on your plan.

Related Articles