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Export or Delete Your Data

Export your messages

  1. Go to Settings by clicking the gear icon in the sidebar.
  2. In the Profile tab, find Your data and click Download CSV.
    In the Profile tab, find Your data and click Download CSV.
  3. The file lists every message sent and received on your account, oldest first, with its date, direction, phone, contact and status. It opens in any spreadsheet app.

Delete your account

  1. In Settings → Profile, under Your data, click Delete account. In the app, go to Settings → Delete account, which opens the same page.
  2. Read what will be removed, and download your messages first if you want to keep them.
    Read what will be removed, and download your messages first if you want to keep them.
  3. Click Email me a code, then enter the 6-digit code we send to your address.
  4. Click Delete my account permanently. Your account and all of its data are deleted at once, and you are signed out.

Note: Deleting your account does not cancel a subscription bought through Google Play. Cancel it in Google Play → Payments & subscriptions → Subscriptions first, or you will keep being charged.

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